Unit 1
- UNIT- 1 INTRODUCTION TO COMMUNICATION
- 1.1 INTRODUCTION
- 1.2 OBJECTIVES
- 1.3 WHAT IS COMMUNICATION?
- 1.4 CATEGORIES OF COMMUNICATION
- 1.5 IMPROVING THE COMMUNICATION SKILL
- 1.6 NEED FOR EFFECTIVE COMMUNICATION
- 1.7 THE PROCESS OF COMMUNICATION
- 1.8 FLOW OF COMMUNICATION
- 1.9 BARRIERS TO EFFECTIVE COMMUNICATION
- 1.10 POINTS TO REMEMBER
- 1.11 GLOSSARY
- 1.12 CHECK YOUR PROGRESS