Descriptive type questions-
a) Explain the term ‘Communication’. Define and explain its processes.
b) What do you mean by verbal communication, and what is its importance?
c) What is the significance of non-verbal communication?
d) How can communication skills be improved?
e) Differentiate between written and visual communication.
f) Discuss the importance of effective communication.
g) What are the various levels of communication? Explain each.
h) Differentiate between Auditory level and energetic level of communication.
i) What do you mean by Upward and Downward communication? Explain with suitable example.
j) How does horizontal communication differ from diagonal communication?
k) Why must communication barriers be solved for effective communication?
l) Explain various barriers to effective communication.
m) Distinguish between Verbal and Non-verbal Communication.
n) What are the cultural and physical barriers to communication?
o) Write short notes on (i) Verbal and Non-verbal communication. (ii) Horizontal and Diagonal of communication.
Objective type questions-
a) Verbal communication refers to ….. .
b) Body Language can be of ….. forms.
c) Any communication has the following 3 parts ….., …..&…...
d) Encoding refers to …...
e) Noise refers to …...
f) Video conference is a part of Non-verbal communication. (True / False).
g) Eye contact is a part of Non-verbal communication. (True / False).
h) The flow of information from subordinate to superior is considered as upward communication. (True / False).
i) Downward communication flow is related to the hierarchy of any organization. (True / False).
j) Language is never considered as a barrier to effective communication. (True / False).