Objective Type Questions-
a) Arises when one indulges purposefully in disrupting the growth or attainment of goals of others.
b) Is the initial stage of a conflict.
c) An open-minded communication keeps us poised and enable us to achieve a collaborative solution. (True/False)
d) Empathy is the ability to understand others’ emotions and feelings by placing oneself in others’ shoes. (True/False)
e) ... ... ... arises at the individual level and does not include the involvement of any outsiders.
[a] Intrapersonal conflict [b] Interpersonal conflict
[c] Intra team conflict [d] Inter team conflict
f) Conflicts could be resolved by ...
[a] Responding in calm and respectful way.
[b] Reacting in a resentful and aggressive manner.
[c] failing to see the other person’s perspective.
[d] Avoiding the conflict in the fear of negative outcomes.