2.8 POINTS TO REMEMBER

  • Behavioural skills are often termed as good character, friendliness, maturity, and common sense.
  • It is possible to develop behavioural skills, and to use them to enhance your personality and career.
  • Some of the key Behavioural skills are- Communication skills, Conflict Resolution skills, Time Management skills, Self-Improvement skills, Stress Management skills, Interpersonal Skills, Patience, Self-confidence, Balance Between Professional and Personal Life, Impact and Influencing, Emotional Intelligence, Healthy Living, Critical Thinking, Values and ethics, Changeability and etc.
  • Good communication actually consists of many different sub-skills, from appropriate patterns of body language and eye contact to the ability to write clear and accurate reports.
  • A training of personality development helps to get positive thoughts, confidence, behavioural traits, etc.
  • A strong personality always boosts your confidence.
  • Confidence gives you a power to control your thoughts, and how to speak fearlessly, it also leads to a hassle-free conversation when you are going to speak on any occasion.
  • The “Big Five” is the most widely accepted theory of personality. Each of the Big Five personality traits represents extremely broad categories which cover many personality-related terms. The “Big Five” personality traits are- Openness, Conscientiousness, Extraversion, Agreeableness, and Neuroticism.
  • Organizational culture refers to a system of shared assumptions, values, and beliefs that show employees what is appropriate and inappropriate behaviour.
  • Values have a strong influence on employee behaviour as well as organizational performance.
  • Ethics refers to a set of moral rules that describes acceptable conduct and behaviour in the society.

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