Brief Division of the Course-
3.1 INTRODUCTION
3.2 OBJECTIVES
3.3 LISTENING PROCESS
3.4 IMPORTANCE OF LISTENING SKILLS
3.5 DIFFERENCE BETWEEN HEARING AND LISTENING
3.6 TYPES OF LISTENING
3.7 BARRIERS TO EFFECTIVE LISTENING
3.8 STRATEGIES TO LISTEN EFFECTIVELY
3.9 LISTENING AS A VITAL COMPONENT OF INTERPERSONAL SKILLS
3.10 POINTS TO REMEMBER
3.11 GLOSSARY
3.12 CHECK YOUR PROGRESS