• Listening is a vital part of the communication process and is one of the four skills of the language.
• It is a receptive procedure where a person pays attention to what others say and try to infer meaning out of it. This complex skill can be developed through constant practice.
• Listening process includes the action of receiving the message, comprehending it, remembering, evaluating, and then responding.
• Generally speaking, there are eight types of listening, and this depends on the context and purpose of the listener.
• At times there arises a number of obstacles that stand in the way of effective listening, called barriers. These could be skilfully overcome by engaging in active listening and being in the present moment.
• Keeping an open mind and avoid being judgmental is crucial for effective communication. By preparing ourselves to be a good listener, we can become a good communicator.