Brief Division of the Course-
3.1 INTRODUCTION
3.2 OBJECTIVES
3.3 INCOMING AND OUTGOING MAILS
3.4 FUNDAMENTAL ACTIVITIES OF MAIL HANDLING DEPARTMENT
3.5 FILING SYSTEM
3.6 CLASSIFICATION OF FILING
3.7 INDEXING
3.8 OFFICE MACHINES AND EQUIPMENT
3.9 POINTS TO REMEMBER
3.10 GLOSSARY
3.11 CHECK YOUR PROGRESS