Objective type questions-
a) Earlier email programs required the sender and recipient to both be online at the same time for instant messaging. (True/False)
b) Email is the fastest and easiest way to send and receive messages, data, graphics and etc. over the Internet. (True/False)
c) The main purpose of the filling process is to impress the officer. (True/False)
d) Printer and scanners are essential for office management. (True/False)
e) Proper indexing of files helps to ....... the location of any file or text.
f) Computers can read, store, analyze and interpret ....... quickly.
Descriptive type questions-
1) What are the different types of outgoing mail?
2) What do you mean by stamp closure?
3) What is the purpose of the dispatch register?
4) What is the significance of creasing of letters?
5) Explain the importance of mailing system in this digital era.
6) What do you mean by filing the documents?
7) What is the spike filing system?
8) How many types of filing?
9) “Poor Filing system can affect the efficiency of any office”. Do you agree with the statement? Yes or No? Justify your answer.
10) What is the objective of indexing?
11) What are the advantages and disadvantages of vertical card indexing?
12) List the equipment used in the office.
13) What is the use of a paper shredder machine?
Answers (Objective type question)
[a] True [b] True [c] False [d] True [e] Search [f] Information