• Management is defined as the creation and maintenance of an internal environment in an enterprise where individuals working together in groups can perform efficiently and effectively towards the attainment of group goals.
• Management also implies skill and experience in getting things done through people.
• Management is a science as well as an art.
• Management works on fourteen principles.
• Management functions are: Planning, Organizing, Staffing, Directing, Motivating, Coordinating, Controlling and Communication.
• The functions of an office manager are: Leadership, Coordination, Recruitment, Training and Motivation.