• E-governance is simply the use of information communication technologies (ICTs) to carry out public services, that is to say, the use of the internet to ensure that services are delivered in a much more convenient, customer-oriented, and cost-effective manner.
• E-governance is the application of Information Technology to the process of government functioning to achieve a Simple, Moral, Accountable, Responsive, and Transparent (SMART) Governance.
• The major objectives of e-governance are to improve government processes (e-administration), connect citizens (e-citizens and e-services), and build external interactions (e-society).
• It is expected that e-governance would enable government to discharge its functions more effectively and can be able to work with more transparency.
• The National e-Governance Division (NeGD) is providing strategic direction in terms of framing policies and implementation strategy for the Digital India Programme in different domains of e-Governance.
• E-governance strengthens the democracy by ensuring greater citizen participation at all levels of governance.
• E-governance revolutionizes the way governments function, ensuring much more transparency in the functioning thereby eliminating corruption.
• The rapid growth of communications technology and its adoption in governance would help in bringing government machinery to the doorsteps of the citizens.
• E-governance helps citizen empowerment through access to information, better management, greater convenience, revenue growth, cost reductions, etc.