• Lack of motivation and awareness towards the role and importance of e-governance.
• Lack of citizen-centric nature of applications and poor cooperation among bureaucrats and people at the local level of governance.
• Lack of trust, poor technical designs which leads to lack of interoperability among distinct e-governance applications, and underutilization of ICT infrastructure resources.
• One of the challenges to attain the ability of high level of data abstraction is to maintain the privacy of data in designing e-governance applications.
• Authentication is very important to know the right user of the services or it may be misused by private competitors. Meanwhile, the digital signature plays a major role in providing authenticity. In fact, it is expensive and causes for frequent maintenance.
• Maintenance should be given due importance because IT ministry has been continuously developing new software to fill the current needs of citizens.
• Digital divide- Even in the era of science and technology, a huge gap exists between users and non-users of e-governance services. In India, majority of the masses, living below poverty line are deprived of government services. This gap needs to be made narrow, and then only the benefits of e-governance would be utilized equally.