Government to Government Model (G2G)-
The G2G refers to the online communications between government organizations, departments, and agencies based on a super-government database. Moreover, it refers to the relationship between governments. G2G model of e-governance aims to enhance and improve inter-government organizational processes by streamlining cooperation and coordination among various government departments/organizations. The efficiency and efficacy of processes are enhanced by the use of online communication and cooperation which allows for the sharing of databases and resources and the fusion of skills and capabilities.
Government-to-Business (G2B)-
Government to business is another type of e-governance model which enables significant efficiencies to both governments and businesses. G2B includes various services exchanged between government and the business sector services. The business services offered include obtaining current business information, new regulations, downloading application forms, lodging taxes, renewing licenses, registering businesses, obtaining permits, and many more. Nowadays, the government-to-business (G2B) model has been receiving a significant amount of attention.
Government-to-Citizens (G2C)-
Government-to-Citizens (G2C) model of governance has been designed to facilitate citizen interaction with the government. It allows citizens to access government information and services instantly, conveniently, from everywhere. The government-to-citizen model of governance focuses on customer-centric and integrated electronic services where public services can be provided based on a ‘one-stop solution’ concept. This implies that every citizen can get single window access to government services. G2C model of governance facilitates several services to the citizens, e.g. certifications, paying governmental fees, and applying for benefits schemes of government, etc.
Government-to-Employees (G2E)-
Government is by far the biggest employer and like any organization, it has to interact with its employees on a regular basis. This interaction is a two-way process between the organization and the employee. Use of ICT tools helps in making these interactions fast and efficient on the one hand and increase satisfaction levels of employees on the other so that the G2E model of governance is a valuable model of smart administration.