6.4 IMPORTANCE AND BENEFITS OF E-GOVERNANCE

E-governance is about reforms in governance, facilitated by the creative use of Information and Communications Technology (ICT). The importance and benefits of e-governance are not limited in respect to good governance, and citizen empowerment, few of them are as follows- 

  • E-Governance brings governments closer to the citizens.
  • E-governance empowers people to gather information regarding any department of government and get involved in the process of government decision making.
  • E-Governance leads to automation of services, ensuring that information regarding every work of public welfare is easily available to all citizens.
  • E-Governance strengthens democracy by ensuring greater citizen participation at all levels of governance.
  • E-Governance revolutionizes the way governments function, ensuring much more transparency in the functioning.
  • Successful implementation of e-Governance practices offers better delivery of services to citizens, improved interactions with businesses, and industries.
  • E-governance helps citizen empowerment through access to information, better management, cost reductions, etc.
  • Proper implementation of e-Governance practices makes it possible for people to get their work done online thereby sparing themselves of unnecessary hassles of travelling to the respective offices.
  • Successful implementation of e-Governance practices offers better delivery of services to citizens, improved interactions with businesses, and industries.
  • E-governance helps citizen empowerment through access to information, better management, greater convenience, revenue growth, cost reductions, etc.

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